Shipping policy

Shipping Policy

At Vedaar, we aim to provide a smooth and reliable shipping experience for all our customers. Please read the following shipping policy carefully to understand how orders are processed and delivered.

1. Order Processing Time

All orders are processed within 2 business days after payment confirmation.

Orders are not processed or shipped on:

  • Sundays

  • Public holidays

  • Major festival holidays

During high-demand periods such as product drops, sales, or festive seasons, processing times may be slightly longer.

Once your order is shipped, you will receive a confirmation email or SMS with tracking details.

2. Shipping Methods

We work with trusted courier and logistics partners to ensure safe and timely delivery across India.

Shipping methods may include:

  • Standard Shipping

  • Express Shipping (if available)

  • Cash on Delivery (if applicable)

Available shipping options may vary depending on your location.

3. Delivery Timeframes

Estimated delivery timelines:

Domestic Shipping (India)

  • Metro cities: 3–5 business days

  • Other cities/towns: 5–8 business days

  • Remote areas: 7–10 business days

Please note that delivery timelines are estimates and may vary due to:

  • Courier delays

  • Weather conditions

  • Public holidays

  • High order volumes

  • Unforeseen logistical issues

4. Shipping Costs

Shipping charges are calculated at checkout based on:

  • Delivery location

  • Order value

  • Shipping method selected

We may offer:

  • Free shipping on selected orders or promotional campaigns

  • Special shipping offers during sales or launches

Any applicable shipping charges will be clearly displayed before payment confirmation.

5. Tracking Your Order

Once your order has been dispatched, tracking details will be shared via:

  • Email

  • SMS

  • WhatsApp (if applicable)

Customers can use the provided tracking link to monitor shipment status in real time.

If you do not receive tracking information within 2 business days after placing your order, please contact:
support@vedaar.in

6. Delivery Issues & Delays

While we strive to ensure timely deliveries, certain delays may occur due to factors beyond our control.

Vedaar is not liable for delays caused by:

  • Courier service disruptions

  • Natural disasters

  • Government restrictions

  • Incorrect shipping information provided by the customer

  • Failed delivery attempts

If a package is marked as delivered but has not been received, customers should contact the courier partner directly first and then reach out to us for assistance.

7. Incorrect Address Information

Customers are responsible for providing accurate shipping and contact information.

Vedaar will not be responsible for:

  • Failed deliveries

  • Lost shipments

  • Additional shipping costs

caused by incorrect or incomplete addresses.

If you notice an error in your shipping details, please contact us immediately at:
support@vedaar.in

8. International Shipping

Currently, Vedaar only ships within India. International shipping is not available at this time.

9. Lost or Damaged Shipments

If your order arrives damaged or you believe your shipment has been lost, please contact us within 48 hours of delivery with:

  • Order number

  • Photos/videos (if applicable)

  • Relevant details

We will do our best to resolve the issue as quickly as possible.

10. Contact Us

For any shipping-related questions or support, please contact us:

Vedaar
Email: support@vedaar.in

Our support team aims to respond within 2 business days.